Shipping policy

Shipping Policy

Thank you for shopping with us! We're committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During product launches, sales, or holiday seasons, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method you select.

We may offer free shipping promotions from time to time. Any applicable offers will be displayed on our website.

Estimated Delivery Times

Estimated delivery times after your order ships:

Standard Shipping (U.S.): 3–5 business days
Expedited Shipping (if available): 2–3 business days

Please note that delivery times are estimates and are not guaranteed. Carrier delays due to weather, holidays, or other unforeseen circumstances are outside of our control.

Tracking Your Order

Once your order ships, you'll receive an email containing your tracking number. Tracking information may take up to 24 hours to update after the carrier receives your package.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

If an incorrect address is provided and your order has not yet shipped, contact us immediately so we can update it. Once an order has shipped, we cannot guarantee that address changes can be made.

If a package is returned due to an incorrect or undeliverable address, the customer may be responsible for additional shipping charges to resend the order.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.

If you believe your package has been lost in transit, please contact us and we'll do our best to help work with the carrier to locate it.

International Shipping

At this time, we only ship within the United States.

If international shipping becomes available in the future, this policy will be updated.

Delays

While we strive to meet estimated delivery times, unexpected shipping delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.

We appreciate your patience and understanding.